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Current User Email not retrieved correctly.

Posted on by 7
Hello all,

Just wondering if someone could help me with the following issue.

Environment details
BC22 OnPremise
Version: W1 22.1 (Platform 22.0.56191.0 + Application 22.1.55890.56216)
Two services, one using NavUserPassword and another AccessControlService

The Problem
When I update the /Authentication Email/ on the User Card, the system does not update the /Current User/ email on the /Email Accounts/ table. Also, for some of the users it doesn't update the /Current User/ at all, while for other users it works as expected and they are able to send emails from their email accounts without issues.

I'm experiencing the same behavior with both services. I also tried the following:
  1. Removing the /Authentication Email/ and leaving it blank. Despite that, the system insists to show the previous email account for the Current User.
  2. Updating the Email Account on the User Setup table too with no luck.

App Registration in Azure is setup and looks to work as expected.

Any ideas please?
Categories:
  • Dimitris Bampas Profile Picture
    Dimitris Bampas 7 on at
    Current User Email not retrieved correctly.
    Hi Kamal, 
     
    Thanks for your answer. I'm afraid that all these links are related to the generic setup and functionality to send emails. My problem is very specific and unfortunately cannot be answered by these generic walkthroughs.
  • Suggested answer
    Kamal Khakhkhar Profile Picture
    Kamal Khakhkhar 279 on at
    Current User Email not retrieved correctly.
    Hii There,
    as per your Requirement you can go through the following links, you can get idea about your problem.
     
    https://youtu.be/OgaXMVy4vZY?si=yxDowlOBtfILs5LO
     
    https://youtu.be/tVjHP8JB10E?si=3mKrCXNFND5OHa1J
     
    https://youtu.be/cMYCW3jPS7Q?si=uA2rFOgcomFwoLw9
     
    If You get your answer , Mark it answered.
     
    Thank You.
    Kamal khakhkhar

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