web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamic Content within the E-Mail sender

(0) ShareShare
ReportReport
Posted on by 641

Dear community,

I know that I am able to have my own e-mail address as sender (via domain authentification), but is it possible to add dynamic content before the domain e.g. {contact]@xxx.com? 

Objective: To get more personal with customers ==> e.g (Key Account Manager)@xxx.com

Thanks in advance.

I have the same question (1)
  • Suggested answer
    Shiho Fujita Profile Picture
    on at

    Sorry, could you please tell me details.

  • d_radulova Profile Picture
    2 User Group Leader on at

    mneumayer,

    you will need to help us a bit more with the use case here? What are we trying to achieve and why?

    Thanks,

    -DD

  • BJ-12091556-0 Profile Picture
    2 on at
    I'm having the same issue. What is sounds like they want is to have the email come from a user or owner associated with an individual record. For example:
     
    Contact 1 record is assigned to Jane Doe
    Contact 2 record is assigned to John Doe. 
     
    Jane and John are account managers, reps, etc and are owners of records in D365.
     
    If I have one journey or email that should go to Contact 1 and 2. How can we have it pull from that record in D365 so the user receives the email from Jane or John respectively?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 202 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
NeerajPawar Profile Picture

NeerajPawar 70

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans