web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Shift F9 apply entries...
Microsoft Dynamics NAV (Archived)

Shift F9 apply entries hot key doesn't work

(0) ShareShare
ReportReport
Posted on by Peter Hodgson 25

Nav 2009 sp1 classic on Win XP.

In sales or cash receipt journal, shift F9 usually opens the apply entries form. For all users except one it does. Short of trashing the zup file for this one user, is there any reason why this shortcut shouldn;t work ?

Physically the shift and f9 keys work on the keyboard. The short cut works for all other users. 

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    TWBlaisdell Profile Picture
    TWBlaisdell on at

    Hello Peter,

    Thank you for posting on the Microsoft Forum.  

    I completed research in the internal support database for Dynamics NAV but I have come up empty on finding information on a cause for one machine having issues with the shift-F9.  My first instinct would be to make sure that the build is the same for the system files on the one machine as the rest of the machines in the network.  Once confirmed, if the issue still exists, then I would have to recommend an uninstall and reinstall of the Dynamics NAV client on the one machine, and make sure that the current network build is updgraded to on the single, problem machine.

    These are my only thoughts. I'm not sure if others in the community have dealt with the issue, but these would be recommendations to consider.

    Best Regards

    Tom

  • Mike Seisbye Profile Picture
    Mike Seisbye 55 on at

    I am having the same issue..   It started 1 week ago.. before i had no problems.. I've checked everything.. and I even got a new keyboard from It. Eventhough i didn't expect it to be the issue..

  • Verified answer
    Mike Seisbye Profile Picture
    Mike Seisbye 55 on at

    I've fount the reason. for my sake it's because i've installed snagit..  That overrules the nav. shortcuts..  so if you also have that peter, check the shortcuts in the program. and remove it.. then it works..  hope it helps..

  • Peter Hodgson Profile Picture
    Peter Hodgson 25 on at

    Thanks - that works

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics NAV (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans