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How to raise support ticket with D 365 HR

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Posted on by Raising Support Ticket

I am facing Auth issue while connecting with D 365 HR for Web API integration. Need help in resolving the same.

Thank you...

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Parag Chapre 12,252 Most Valuable Professional on at

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RE: How to raise support ticket with D 365 HR

Hi there,

please send me a DM.
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Raising Support Ticket 7 on at

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RE: How to raise support ticket with D 365 HR

I have asked client the same questions. They have created fresh App and shared the details, even after using the new app I am seeing the same issue. Is there a way we can get on call to resolve this? I can the client team also to join.

Please provide your inputs. Thanks
Raising Support Ticket 7 on at

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RE: How to raise support ticket with D 365 HR

Ok sure. Will do that. Please keep this forum open. I will be sharing the responses shared by them.

Thanks for the support.
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Parag Chapre 12,252 Most Valuable Professional on at

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RE: How to raise support ticket with D 365 HR

Ok, please check with your client once again. It can happen that client id is different. When you restore or refresh the environment the client id will get replaced by another system.

You can send your client id and ask whether it is available in D365 HR - Azure active directory application form. Also, make sure the secret is not expired.
Raising Support Ticket 7 on at

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RE: How to raise support ticket with D 365 HR

This is exactly what we are doing on Azure Portal side. And hopefully, from Dynamics HR side also the same.
Raising Support Ticket 7 on at

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RE: How to raise support ticket with D 365 HR

Yes they are. Actually, I can't verify that, since it is handled by our clients(External). But they confirmed that, all the configurations are in place.
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Parag Chapre 12,252 Most Valuable Professional on at

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RE: How to raise support ticket with D 365 HR

Hi there,

Did you add those client id in Azure active application form in D365 HR?

Please check my article on how to add app registration in Azure/ D365 HR and how to access API in Power Platform.

Export data from Dynamics 365 HR via Rest API – PARAG CHAPRE BLOG
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Raising Support Ticket 7 on at

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RE: How to raise support ticket with D 365 HR

Hi there!

I am currently facing Auth issue while connecting to D 365 WebAPI, using Client Id and Client Secret for the given tenant in Azure AD which is configured to accept API Permission for Dynamics D365 Talent APP. Please note, this is configured in Azure App Registration whose App credentials are used to connect the Web API - Auth endpoint.

Below is error message I am getting...
huijij 19,811 on at

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RE: How to raise support ticket with D 365 HR

Hi Raising,

Thanks for choosing Microsoft. It is recommended that you could always share your difficulties and challenges with us here.

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