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Microsoft Dynamics AX (Archived)

Sales Order Line Level Auto-Chargers not getting updated/recalculated

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Hello,

I am having an issue with Auto Charges at the Line Level for a Sales Order.

Initially my line level auto chargers are being applied to the Sales Order when I set the mode of delivery.  However if I change the mode of delivery to something different that has a new set of auto-charges, AX will not pick up those new line-level auto charges and instead will keep the old ones that were associated with the previous mode of delivery.

I am able to change the mode of delivery at the header level and the auto chargers are getting properly updated.

For whatever reason this is not working at the line level.

I did see that there is a setting where you can enable/disable updating the delivery mode at the header level

(AR -> Setup - > AR Parameters -> Updates -> Update order Lines )

Is there some setting in AX that I need to enable, similar to Header Level modes of delivery?

Any help is appreciated.

Thank you,

Andrew

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  • Community Member Profile Picture
    on at
    RE: Sales Order Line Level Auto-Chargers not getting updated/recalculated

    Hey Nigel,

    Thank you for the response.

    I currently have Header level and Level auto-charges set up.
    Both get properly applied to my Sales Order initially.

    The issue is when I go back into the Sales Order to make an Edit.
    Changing the Header Level mode of delivery to something new will apply the new auto-charge.
    However, when I change the Line Level Mode of Delivery, it keeps the old auto charges from the original Mode of Delivery.

    Thanks,

    Andrew

  • Community Member Profile Picture
    on at
    RE: Sales Order Line Level Auto-Chargers not getting updated/recalculated

    On the auto-charges setup form you need to make sure the auto-charges are setup at line level not header level. If charges get updated when you change delivery mode at the header level this suggests the auto-charges are at header level.

    Also to see line level charges that have been automatically added you need to select the sales line then select  Financials - Maintain Charges. If you're looking at charges from Sell - Charges on the main action pane it will only every show you header-level charges.

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