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Finance | Project Operations, Human Resources, ...
Suggested Answer

Parameter _reportName cannot be null or empty - in D365 F&O

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Posted on by 766

Hi all,

lately we receive the error message "Parameter _reportName cannot be null or empty" when trying to print a report from a journal with view copy or view original. Reprinting using print management is working fine. 

This issue only occurs in our SAT environment in all other environments, Dev, Test and Build it is working as expected. And it occurs for all print management related reports.

In older days (AX 2012) I just did a full compile when I got this error. But what to do now? 

Has anyone ever seen this error message in D365? 

I have the same question (0)
  • Anup Shah MSFT Profile Picture
    on at

    Please check the the report serer logs. If that doesn't help, please share the full steps you are taking and or report this through your normal support channels like lcs.dynamics.com

  • Suggested answer
    ThomasWilke Profile Picture
    766 on at

    Hi Anup,

    That is a funny hint. I said this issue occurs on the SAT (standard acceptance test) environment. So there is no way to check any logs. At least I don't know how to get onto the server.

    What we actually did was debugging against a copy of the SAT DB on a Development environment and the result was quite interesting. The print management framework is looking for a report format in the table PrintMgmtReportFormat. The select statement has a where clause which looks for the report and requires the field system to be true. In our DB somehow the reports we required had system flag = no so the _reportName was really empty.

    So for everyone who is getting this error message in D365 F&O check the PrintMgmtReportFormat table.

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