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Customer experience | Sales, Customer Insights,...
Unanswered

filtering views of columns owned by AAD office grp

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Here is a list of “All Tasks” that I am trying to filter by “test AAD Office team" owner and do not get any results:
pastedimage1635922944623v3.png
When I am filtering the “Owner” field by CONTAINS “test AAD office team” I can see that records assigned to "test AAD office team" exist:
pastedimage1635923045154v4.png

Please see the AAD office Group and owner team:

But, for example, I can filter Tasks list by team with “Owner” type:
pastedimage1635926631513v5.png
See the owner team screenshot:

pastedimage1635922694917v1.png

AAD Office group Team:

pastedimage1635922772682v2.png

So how can i filter the view by AAD office team.

Ay pointers?

I have the same question (0)
  • empath-e CRM Profile Picture
    1,136 on at

    Hi,

    So I assume its just an issue with the test AAD Office team and no others? Also, if you click on Advanced Filtering do the conditions look correct? Have you also tried creating a lookup on this Team using the Advanced Find option? If so do you get the same issue?

  • Community Member Profile Picture
    on at

    Hi @Adam Travers,

    I was able to filter the columns in Advanced find. but the issue is only on the entity views

    Thanks

  • empath-e CRM Profile Picture
    1,136 on at

    And is the the same issue issue for all Owner values or just this one?

  • Community Member Profile Picture
    on at

    only this one owner with team type of "AAD office team grp"

  • empath-e CRM Profile Picture
    1,136 on at

    I have tried several ways to replicate this issue and I cant (adding a space at the end of the Team name being one) If you do not have too much data assigned to this Team then I would suggest creating a new Team, assigning a Task to the Team, test the filter and if it works reassign all data from the "AAD office team grp" to the new Team. It appears like the "AAD office team grp" is corrupt in some way.

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