Hi forum!
I have discovered an issue recently that I just can't find any explanation for...
I have an Intercompany sales order, (partially delivered/invoiced 5 out of 6pcs) where I would like to reduce the remaining line qty OR remove the deliver remainder. None of this works though. When trying to cancel the del. remainder I get the following error message:
When trying to reduce the line qty from 6 to 5pcs I get this error message:
I can't think of any other solution than to deliver/invoice the last tyem and then crediting the customer said item.... Far from optimal process but the order seems to me to be stuck where it is.
There is currently 1 item reserved ordered to this SO. I get the same result regarding of reservation status.
Has anyone come across this or something similar before and have a solution?
Thanks
/Oskar