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Customer experience | Sales, Customer Insights,...
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How to add hyperlinks and link text to survey questions

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Posted on by 35

I want to add hyperlinks in my survey questions. The Customer Voice survey design builder doesn't offer an "insert link" function like other Microsoft products (at least I can't find it). Will you be adding a hyperlink option soon?

But I figured out kind of a backwards way to do it anyway...

I can paste my URL directly in the question and the design builder will automatically add the hyperlink. if open the survey and click on it, the webpage pops up in a new browser tab. This is fine for smaller links.

But what if I have a really long URL and I want to create a link text?

I got around this by creating the hyperlink text in MS Word and then pasting it into my survey question. This works too but when I open the survey now it opens the link in the same tab. I can click the browser back button but now all my survey questions are reset. Not good. I thought maybe it was a browser issue but I tried Chrome, Firefox and Edge and they all open the link in the same tab.

pastedimage1612144399046v1.png

So to fix this, after pasting the link text from word into the survey designer, I right clicked the link and chose "Edit Link". Then selected the Target tab and changed to "New Window (_blank). Problem solved.

pastedimage1612144513665v2.png

pastedimage1612144629656v3.png

  • Welly Lee Profile Picture
    Microsoft Employee on at

    We are working on adding links directly - in the meantime, you can copy and paste link as you suggested above

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