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Microsoft Dynamics 365 | Integration, Dataverse...
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"You don't have permissions to these records or something may be wrong with the site map."

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Posted on by 10

Hi All,

Could somebody please give me some advice?

I just inherited CRM as part of my 365 tenancy in a new role and I have few users receiving the following error

"You don't have permissions to these records or something may be wrong with the site map."

Timestamp: 8/19/2021 8:03:28 AM UTC Service Request Id: 27c710c0-1a90-4c6c-a60c-919fbc6eca2c,

Could somebody be advise which area's to check for this use or a link to a support document?

Many Thanks

Kev

  • Community Member Profile Picture
    on at
    RE: "You don't have permissions to these records or something may be wrong with the site map."

    Hi,

    Have you made any changes to the site map?

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Mahendar Pal Profile Picture
    45,095 on at
    RE: "You don't have permissions to these records or something may be wrong with the site map."

    Hi,

    Try open developer tool and see if you can find more error details there, normally it will provide you additional details about the entity.

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