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Hello,
After I issued sales credit memo quantities on sales order weren't reduced.
First I posted invoice through sales order for which I later found out that quantities are incorrect.
Then I issued sales credit memo, and again through sales order new invoice with correct quantities.
What I have now:
- Invoiced quantities on new invoice aren't the same as on sales order
- Posted sales credit memo didn't reduce quantites on sales order
- Difference in quantites invoiced on sales order regards to quantites which are really invoiced
My question is what can I do to make quantites on sales order to be equal to quantity invoiced?
- Now on sales order - quantity invoiced: 0,15663
- Posted sales invoice sent to customer - quantity invoiced: 0,05752
- Sales credit memo: 0,09911
I need to have on sales order - quantity invoced : 0,05752
Hi, I think it's better for you to reverse all the data first.
Here is my suggestion:
1. Create a new invoice from sales order and then post: 0,15663 (Order will be all posted)
2. Create a new creadit memo from posted sales invoice in step 1: 0,15663 (Order will be reversed)
3. Create a new invoice: 0.04159 (This will equalize the amount of your original postdated sales invoice and postdated credit memo)
4. Create a new sales order and the post: 0,05752 (your goal)
Hope this helps.
Thanks.
ZHU
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