WebService C# - Read annotation from a case

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Posted on by Community Member

Hi all,

In my company I have a webservice to retrieve the information from CRM 2015 by Ticket Number, in particular only information from incidents. Now I must create a method to read the annotation from an incident but every code that I use don't work.
I'm not findig any information to this assosation between incident and annotation.

Any idea?

Alessandro

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Try to use following code:

var notesQuery = new QueryByAttribute("annotation") { ColumnSet = new ColumnSet(true) }; notesQuery.AddAttributeValue("objectid", Guid.Empty); var notes = crmservice.RetrieveMultiple(notesQuery).Entities.ToList();

In provided code replace Guid.Empty with Guid of your ticket (you will have to retrieve it before this operation) and crmservice with instance of your Crm Endpoint.

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Hi Andrii,

thanks for answer. the code suggested work fine, but I don't succeed to show a specified key.

for example I must retrieve the key number 6 (notetext), how can I retrieve this field?

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a33ik 84,331 Most Valuable Professional on at

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Hello,

You can use following approach (as a continuing of my previous code):

foreach(var note in notes)

{

var notetext = note.GetAttributeValue<string>("notetext");

}

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Ok,

this code can I use also for retrieve the attachment etc?

thanks

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a33ik 84,331 Most Valuable Professional on at

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Check this article - parthimscrm.wordpress.com/.../read-annotation-file-contents-crm-2011-c

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thanks,

I created the new method as you suggested.

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a33ik 84,331 Most Valuable Professional on at

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Alessandro,

Feel free to mark my replies as answers to close this thread.

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