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ORDER STATUS UPDATING TO FULFILLED PAID - CREDIT TERMS POST-PAYMENT

Posted on by 45

Hello,

We've identified that for Credit Terms orders, the order status doesn't update to Fulfilled Paid once we have received payment. This is a crucial update which is needed to pull through into B2Bwave in order to feed into our reporting. I've included some examples below, but this does seem to cover all credit terms orders:

Order no. Customer Date of Order Date of Fulfilment Payment Application Date
B2B36472 papier + bücher ögg 28/11/2022 29/11/2022 28/12/2022
B2B36017 Art of Living 14/11/2022 14/11/2022 08/12/2022
B2B35123 NUS / Manchester Met 19/10/2022 19/10/2022 30/11/2022
B2B33052 FABRIQUE DE STYLES VILLEFRANCHE 11/08/2022 15/08/2022 18/10/2022

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: ORDER STATUS UPDATING TO FULFILLED PAID - CREDIT TERMS POST-PAYMENT

    This is either NOT BC or its part of an Add-on App and there is no such thing as Fulfilled Paid in BC. If its an Add-on, you should contact the author's support

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