5
I need some help to figure out what is causing the sequence of the transactions to show-up backwards, the payments are showing above the invoice in our payables transaction inquiry window . This is causing confusion when looking up payment information. Does anyone know what would cause this issue to occur or how to fix it? Below is screenshot of the account Thank you for your help!
*This post is locked for comments
Good morning! No, we have not made an updates to the system at this time but plan on doing so in January 2020 to the most recent version of GP. Thank you for your help, its a relief to know this is not impacting the data within the system.
Good Morning!
Have you recently had any updates to GP installed on the machine?
Either way, though, I don't think this is worth worrying over. BUT, if you use the drop down and search by document date you will get the documents on the same date but in alphabetical or sequential order, if you just search by document ID you will get them in a different order. It has no bearing, though, on the health of your GP data (generally speaking, and unless you are having other data-issue symptoms).
Sorry about that, I should have included the entire dialog box. It is the most odd error I have seen and cannot figure it out, sometimes the transaction will show in sequence of posting (Invoice then Payment) but for the most part it has recently started showing us the Payment then the Invoice.
The Payments and Invoices appear to be happening on the same date. I cannot see how you may have this screen filtered, but it appears that the Document Numbers are in numerical order based on the date and doc number as opposed to document type.
So your window is listed by Date and then Document Number.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (