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245We have AX 2012 R3, and we have AX clients as a remote app on a remote desktop server. We just started experiencing a perf issue:
- On one server, which is a remote desktop server (win 2012 server), the AX client takes 15-20 sec to open a project, consistently.
- On a completely different server (win 2012 server), the AX client takes 1-2 sec to open the same project, consistently.
Both servers are connecting to the same AOS, both servers have ample hardware, both servers are logged in with the same user, and both servers have the following version:
- Kernel: 6.3.6000.3012
- Application version: 6.3.6000.151
IT team says there are no CPU, memory, bandwidth or disk bottlenecks.
Here's the thing - on the slow performing client, the moment we try to take a trace using Tracing Cockpit, opening up a project in AX is super fast - 1-2 sec. We can open up a project 20 times in a row, it will always be fast, and the moment we stop the trace, we hit our performance issue again.
Any suggestions? As this is a production box, we can do reinstall or reboot of OS during a scheduled time, but if there is any other known workarounds to identifying what could be causing, or what could fix this, please advise.
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