Notifications
Announcements
I have Accounts that are associated with other accounts in a Hierarchy. How can I pull the accounts and their child accounts in a view list?
Hi LMata,
Please refer to https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/query-visualize-hierarchical-data
https://www.crmsoftwareblog.com/2018/02/dynamics-365-record-hierarchy/
https://stoneridgesoftware.com/how-to-use-hierarchy-in-dynamics-365-crm/
These articles detail the Dynamics 365 Record Hierarchy.
Open the Account view, on the far left of all the columns, there is an icon, click on it, you can enter the hierarchy view.
If you don't see the hierarchy icon, then we need to set the hierarchy for Account.
First, you will need to navigate to Settings>Customizations>Customize the System, expand Entities > Account > Hierarchy Settings, then New.
Set it as follow. Save and close.
You can ‘under’ operator of fetchxml, which will give you only child accounts of hierarchy.
docs.microsoft.com/.../query-hierarchical-data
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 104 Super User 2025 Season 2
TAHER_El_Mehdi 30
MikeC - RAMCO 21
