Using Outlook in GP

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Posted on by Community Member Microsoft Employee

Can anyone tell me how to get Outlook working in GP 2013 R2? I know it's supposed to work (because I've used it at other companies) but have been told by our Consultant that it doesn't.

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RogerRogerATX 1,515 on at

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RE: Using Outlook in GP

That's just weird. I remember there was an issue with Office 2007 and GP 10.0 not being compatible but I haven't seen issues with Office 2010 and GP 2013R2...we just don't use it because we remote into a terminal server for GP, so no need for outlook except to send emails to vendors/customers
Rosemary 2 on at

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RE: Using Outlook in GP

Hi,

http://dynamicsgpinsights.com/2012/05/08/emailing-documents-in-microsoft-dynamics-gp-2010/

Please read, this has helpful information regarding setup in GP to facilitate the emailing of documents. Verify the versions in Outlook and GP are compatible.
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Community Member Microsoft Employee on at

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RE: Using Outlook in GP

@fjackson26 do you mean by email setup?

If you mean by email setup then use steps to setup Tools->Setup->Company->eMail settings.

** before setup please make sure that you already you have setup the Outlook client with the email profile

If you installed a 64-bit GP, I believe you also need a 64-bit Outlook to use the MAPI connector.

If you're using 64-bit Office/Outlook, the Server Type in the System Preferences window must be set to Exchange.