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Due Date changes do not show up on statements

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Posted on by Karen J.

We have recently changed the due dates on several invoices using the Edit Transaction Infformation portion in Sales Processing. Although the invoices do age correctly and show in the correct 'bucket' at the bottom of the statement the due date that actually prints out in the body of the statement is still the same one that was originally posted with the invoice. I've looked in Report Writer for a different due date to choose that would show the corrected due date but no luck.

Is there a way for the customer to see the actual new due date on their statement?

Thanks

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Karen J. 35 on at

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RE: Due Date changes do not show up on statements

Yes we have aged several times since we changed these.

What menu are you referring to?
Ian Richardson 4,150 on at

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RE: Due Date changes do not show up on statements

have you redone the aging process? that menu is a work your way down the list menu. If you changed the data, i'm thinking you likely have to start that menu over again.