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Microsoft Dynamics CRM (Archived)

Activity tab not appearing on social pane

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I have created a custom entity on our crm, With a simple form and added on the social pane, the Notes tab appears but activity's do not when publishing the form. In preview mode it works and I can add activity's to the pane. I can even make a test/dummy post in preview mode and that appears in the activity log but the tab still doesn't appear on the form.

On the test/dev install of CRM this work flawless on my custom entity.

Can anyone shed some light on why its not showing ? or how I can get it back. I have tried to recreate the form but the bug still happens on the custom entity...

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Activity tab not appearing on social pane

    Hello,

    Have you checked activities checkbox in entity customization form:

    4212.15.png

  • Community Member Profile Picture
    on at
    RE: Activity tab not appearing on social pane

    Yes Andrii first thing i checked its 100% ticked

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Activity tab not appearing on social pane

    Ok. Could you please provide a screenshot how does it look like?

  • Community Member Profile Picture
    on at
    RE: Activity tab not appearing on social pane

    Yes mate np 

    Live view

    settings.jpg

    Entity settings

    settings.jpg

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Activity tab not appearing on social pane

    Try to delete social pane, save form, publish form, put it back, save, publish.

  • Community Member Profile Picture
    on at
    RE: Activity tab not appearing on social pane

    Did try that, but will try again just to be sure. Cheers

  • Community Member Profile Picture
    on at
    RE: Activity tab not appearing on social pane

    Tried leaves me with the same result only the Notes pane is visible on the entity.

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Activity tab not appearing on social pane

    In such situation I'm afraid that the only way is to open support ticket.

  • Community Member Profile Picture
    on at
    RE: Activity tab not appearing on social pane

    No problem Andrii thanks for trying to help.

  • Vijayakumar Kenchugundu Profile Picture
    1,077 on at
    RE: Activity tab not appearing on social pane

    Hi Ispils,

    Were you able to resolve this issue? I am also having the same issue on Activities even though it is ticked for a Custom Entity. Please respond.

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