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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error: "worker do...
Microsoft Dynamics AX (Archived)
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Error: "worker does not belong to the current legal entity"

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Posted on by Community Member

Hi

Im trying to edit the payment terms for a customer and both me and my colleagues get this error: worker does not belong to the current legal entity.

Anyone knows how to fix this issue?

 

thanks

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  • Suggested answer
    5400 Profile Picture
    5400 7,162 on at

    Hi Mahyar,

    are you getting for entire customer data or some specific customer. I think which customer is associated with employee responsible and that employee/worker not belongs to hcmemployeement as per data, you could get this type of error.  

    Please go to worker and check you employment history and  setup.

    Workaround: for testing purpose, remove employee responsible form custtable and test.

  • Community Member Profile Picture
    Community Member on at

    Hi Bhaskar

    Im getting this error just for this specific customer. Do you mean that I remove the form custtable from the users "usage data"? I have deleted the usage data, but I still get the error.

  • 5400 Profile Picture
    5400 7,162 on at

    Long Terms solution:

    You can fix the issue permanently once you go to HCM worker - worker -> set correct employment history setup against your employee responsible in customer.

    testing purpose:

    Go to custtable ->Tab->Sales demographics -> employee responsible -> remove the value and test.

  • Community Member Profile Picture
    Community Member on at

    Bhaskar

    How can I set the employee history? I couldn't find it.

    And I couldn't find custtable ->Tab->Sales demographics -> employee responsible either :(

  • Verified answer
    5400 Profile Picture
    5400 7,162 on at

    Are you using 2012

    AR-> Customers ->All Customer -> edit-> Sales demographics  

  • Community Member Profile Picture
    Community Member on at

    I found it and its solved. Thanks :)

  • Rizwan Abdul Razzaq Profile Picture
    Rizwan Abdul Razzaq 5 on at

    Alhamdolillah it good and worked.

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