Getting error while importing solution

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Posted on by Rupesh Kumar Gupta

170

Hi Experts,

I am having issue while importing the solution.

I developed the solution in on environment and exported it. While importing the solution in another environment I am getting error. I am seeing that in my exported solution Actual entity is there.

Here is the screen shot. Can you please help me?

Regards

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edmunch on at

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Were the entities added to the solution without add all assets? Was everything published as well?

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Rupesh Kumar Gupta 170 on at

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Yes.

I published this from dev to test instance few days back.

But now I exported the solution from test. The export had no issue. But unable to promote to Prod.

Any help would be appreciated.

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Rupesh Kumar Gupta 170 on at

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Upon looking into it I did not find Microsoft dynamics scheduling solution in my 365 instance. It was there in other instances but not present in the instance where I want to import. How can I import Microsoft dynamics scheduling solution to avoid this error? Can you please help me?

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Bipin D365 28,983 Moderator on at

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Hi,

navigate to below URL and go to solutions tab and then you should be able to select scheduling solution and install in your target instance.

port.crm.dynamics.com/.../InstancePicker.aspx

Replace CRM- with your CRM instance based on region for example India region it will be CRM8

If found helpful, Please mark my answer verified.

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Rupesh Kumar Gupta 170 on at

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Thank you Bipin for your response. I followed the steps you told me.

I did not find MicrosoftDynamicsScheduling in both instances installation. I never installed in my dev instance dont know how its installed.

Can please check the thread if I am wrong in understanding?

Below are the installed solutions in my environments

Dev Instance:

Prod Instance

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Aric Levin - MVP 30,190 Moderator on at

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Hi Rupesh,

Try navigating to https://port.crm.dynamics.com/G/Instances/InstancePicker.aspx, check the solutions and applications that are installed, and see if you can add the Service Scheduler application. You might need the entire Customer Service app installed. There are some discrepancies between the environments in the manner of the First Party (Microsoft) apps that are installed. You need to fix this or you will always have deployment issues.

Check the Application tab or select your environment, click solutions and compare the installed solution.

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Rupesh Kumar Gupta 170 on at

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Thank you for your response. I am able to resolve the issue. I removed the unwanted entity from my solution and it worked.

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AlvaroCRM 5 on at

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I solved the same issue, but the new config url is: admin.powerplatform.microsoft.com/

1 - Environments section menu

2 - Select environment

3- "Resources" on menu => "Dynamics 365 apps"

4- "Install app" on menu

5- Select "Dynamic 365 Sevice Scheduling" => acept terms and install

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