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Microsoft Dynamics GP (Archived)

Business Portal 4 access issues after installing SharePoint 2007 SP3

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Posted on by 55

Hello Everyone,

I installed SharePoint 2007 SP3 this past Friday and it has disrupted our ability to get to our Business Portal Timesheets section.  Everything working fine before installing SP3.

After installing SP3, I went through the SharePoint Products and Technologies Configuration Wizard.  Both the install of SP3 and Config Wizard generated zero errors.  I checked the log files PSCDiagnostics and Upgrade and neither returned any errors.

When a user, that had access prior to SP3, goes to the Business Portal to enter a Timesheet, the get the following error:

Server Error in '/' Application

I went to the Event Viewer on the IIS server and checked out the Application log.  I see an error generated by the user that attempted to get to the Timesheets in Business Portal.  The error is as follows:

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date:  11/19/2012
Time:  4:11:42 PM
User:  N/A
Computer: Server Name
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11/19/2012 4:11:42 PM
Event time (UTC): 11/19/2012 9:11:42 PM
Event ID: 54098dbe102d43f7866e6512fc0cda1f
Event sequence: 5
Event occurrence: 1
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1076289573/Root-2-129978330568693550
    Trust level: WSS_Minimal
    Application Virtual Path: /
    Application Path: C:\Inetpub\wwwroot\wss\VirtualDirectories\80\
    Machine name: Server Name 
 
Process information:
    Process ID: 1820
    Process name: w3wp.exe 
     
Exception information:
    Exception type: HttpException
    Exception message: Error executing child request for AuthorizationMessage.aspx.
 
Request information:
    Request URL: http://sharepointsite/Businessportal/Applications/PMA/TimesheetHistory.aspx
    Request path: /Businessportal/Applications/PMA/TimesheetHistory.aspx 

 
Thread information:
    Thread ID: 1
    Thread account name: 
    Is impersonating: True
    Stack trace:    at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)
   at System.Web.HttpServerUtility.Execute(String path, TextWriter writer, Boolean preserveForm)
   at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)
   at System.Web.HttpServerUtility.Transfer(String path)
   at Microsoft.Dynamics.Pma.UI.BasePage.InvalidPageAccess(String failureMessage)
   at Microsoft.Dynamics.Pma.UI.BasePage.Page_Error(Object sender, EventArgs e)
   at System.Web.UI.TemplateControl.OnError(EventArgs e)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at ASP.TimesheetHistoryList.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thanks to anyone that can provide any insight on how to fix this problem!

 

Allan

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I have the same question (0)
  • Rob Bernhardt Profile Picture
    on at

    Allan,

    I'd recommend the following:

    • Open your web.config for the particular SharePoint site.  The path would be something like the following:  d:\inetpub\wwwroot\wss\VirtualDirectories\80.
    • Change CustomErrors to False and CallStack to True, and run through your scenario again.  You should get more detail after doing this.

    Thanks

    Rob

  • Verified answer
    Allan Morgan Profile Picture
    55 on at

    Rob,

    Thanks for your reply.

    I ended up working with our Great Plains vendor and Microsoft to resolve this isssue.

    We ended up running a repair on the Business Portal application.  Once that was done, we were back up and running.

    Thanks again for your quick reply.  It was greatly appreciated!

    Allan

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