Sales ledger Amending a payment schedule

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Posted on by Karl G

I have amended an invoice to be on a payment schedule over 12 months.

The original invoice was £120.

After applying the payment schedule the settle screen shows 12 transactions split over the 12 months of £10 per month.

1) If the customer, then says they are unable to pay how do we cancel the schedule to show that the £120 is outstanding?

2) If we need to amend the schedule to be split over 4 months instead of 12 how would we change this?

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Ram Prakash 2,287 on at

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RE: Sales ledger Amending a payment schedule

Hi,

You can Cancel it or Delete the entity to Reflect the same.

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Karl G 15 on at

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RE: Sales ledger Amending a payment schedule

When you say cancel or delete what does that actually mean?

1) If you are saying cancel the payment schedule how do I do that?
2) Or are you saying that I would need to do a credit note to the invoice and recreate?

Option 2 seems terrible.

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