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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to configure Dynam...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to configure Dynamics 365 CRM and MS SMTP Relay?

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Posted on by Muhammad Awais 47

I'm using dynamics 365 online, I want to configure email queue only for out going emails.  Exchange admin provide MS SMTP Relay details to connect with Exchange along with email only. I've two question here. 

1. How  i can connect with SMTP Relay? 

2. When i'm configured Exchange profile or mailbox with SMTP  User name and password is required, Can you please tell me which username or password needs to enter there. Exchange admin informed that in SMTP Relay no password is exist. 

Please give me your suggestion. Thanks in advnace. 

I have the same question (0)
  • Suggested answer
    Mohamed Sanuj Basheer Profile Picture
    Mohamed Sanuj Basheer 540 on at

    Dear Partner,

    Below image will help your question 

    pastedimage1588897007841v1.png

    Ref: https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/197708/server-side-sync-outgoing-mail-relay---test-works-crm-mails-stay-in-pending-send-state/584183

    Regards,

    Mohamed Sanuj Basheer

  • Sabih Khan Profile Picture
    Sabih Khan 140 on at

    Without Credential is not any more the Valid as per the Documentation from the Micrsoft. Kindly advise how the Integration with the SMTP Relay should work in such a scenario ?

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