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when we upgrade the current version to 10.0.36 we face an issue with attachment feature we can`t upload any attachments (error message [ file*** failed ]

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RudyZhang Microsoft Employee on at

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Hi,

We have analyzed your issue and unfortunately, based on the information you have provided, we are unable to determine which of the Dynamics 365 family of applications you are using. Would you be able to provide more information about this issue? For example, some images, specific error messages, etc.

Below are some suggestions based on the information we have available.

First of all, you need to check if your account has permission for long file transfers, you can contact your organization's administrator for more information.

Secondly, please note that the size of your uploaded attachments does not exceed the maximum size (default is 5MB, adjustable to 32MB or 128MB depending on the CRM version).
Please refer to the article in the link below
https://blog.magnetismsolutions.com/blog/adrianbegovich/2017/03/30/storage-considerations-for-dynamics-365-attachments

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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