BC integration to field service no service order?

(1) Share

Report

Posted on by Samantha73

2,214

Hi Guys

I'm having a hard time trying to understand the intended workflow by MS related to Field Service integration. First, there's no integration service module in BC and currently FS work order integrates to Job/Project. MS roadmap supposedly planning integration to service order in the future. I find this bizarre considering most field service types work is small repair/maintenance rather than construction type. With the vanilla BC premium, is there a standard link between Service Order and Job?

Categories:

Service management

Integration with Dynamics 365 products