web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

How to add licenses to users in BC on-premise?

(0) ShareShare
ReportReport
Posted on by

Hey guys,

do you know, how to add a license (named user) to a user in BC on-prem?

I have licenses for 20 user. In the user setting in BC I created 20 users. Oddly enough it was also possible to create more than 20 user, so now I have for example 22?!

How is it possible to add the licenses to my users?

I have the same question (0)
  • Suggested answer
    gert@lynge.org Profile Picture
    on at

    You need to contact your Business Central partner so you can purchase additional licenses. This is the only way you can add licenses.

    You will be able to add two more users than you have licenses for, but you are not allowed to use those for regular work. They are dedicated to your auditor and your support (Business Central partner).

    Note: You can free up a license if one of your employees no longer requires access to BC. You do that by deactivating his/hers account in BC.

  • Community Member Profile Picture
    on at

    Thank you for your answer ;)

    The thing is, I do not need two more users. I have only discovered that I can create more users than I own licenses...

    I thought that I can only create 20 users, because I have only licenses for 20 users?!

    And my question is then, what if I create more than 20 users, let's say 22, which of them are later activated and which not, when the users are working with the system? Where can I see this?

  • Verified answer
    gert@lynge.org Profile Picture
    on at

    All users that are not state=deactivated (a field you can adjust yourself) is per definition active and have a license assigned. You see them on the users page in BC.

    So if you create 22 users and you have no users deactivated, you have 22 users with one license assigned each. And those are the users on the users page in BC.

    All users in state=active have a license assigned to them. You can revoke it by setting them to state=deactivated (and then they cannot login to BC). And you can assign it again by setting state=active (so they can login to BC).

    There is nothing odd in you beeing able  to create 22 users when you have 20 licenses. Because as explained BC includes two "free" restricted licenses for your auditor and your support (business central partner).

    You are NOT allowed to use those two licenses for anything else (like regular users etc.). You are only allowed to use them for your auditor and support.

    Note: this is (currently) a license term limitation, not a technical limitation - that is why you was able to create 22 users. To be within your 20 users license and be in line with the license terms, you'll need to deactivate two of them again or purchase two additional user licenses (unless two of your users are in fact for your auditor and support (business central partner) :-) ).

    I hope this explains it more clearly.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,664

#2
YUN ZHU Profile Picture

YUN ZHU 960 Super User 2025 Season 2

#3
Jainam M. Kothari Profile Picture

Jainam M. Kothari 773 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans