Statement posting error - Voucher xx is already used as at date dd/mm/yyyy

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Posted on by SnehaS

Hi,

Statements are failing to post and the error message is Voucher xx is already used as at date dd/mm/yyyy.

The Complete error message is -

While processing the state Payments posted, generic exception encountered in retail statement StatementID in the controller : Posting results for journal batch number JournalID Voucher VoucherID

Voucher VoucherID is already used as at date dd/mm/yyyy
Posting results for journal batch number JournalID

Posting has been cancelled.

How do we fix this error?

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Judy Microsoft Employee on at

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Hi, please find the number sequence with the problem go to Organization Management > General > Number Scheme> Number Sequence, click Manual Cleanup > Current. Then delete the record in the status list and then try it again to see if it can help.

Number allocation at posting | Microsoft Learn

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