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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Not able to start Busi...
Small and medium business | Business Central, N...
Suggested Answer

Not able to start Business Central Demo with Power BI Licence

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Posted on by CU07020849-0 9
I started Business Central demo, try to open Power BI report inside Business Cental and saw error message: 
 
"You do not have a Power BI account. If you have just activated a license, it might take several minutes for the changes to be effective in Power BI."
 
I already loged in power bi in another tab, I restarted business central, restarted enviroment, closed whole window. And of course I wait more than hour. Any other idea please? Thanks!
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Dr Gomathi MVP, MCT Community lead, MLE Profile Picture
    Dr Gomathi MVP, MCT... 395 Super User 2025 Season 2 on at

    It looks like Business Central is unable to detect your Power BI license, despite being logged into Power BI. Here are some troubleshooting steps to resolve this issue:

    1. Verify Power BI License Assignment

    • Go to Microsoft 365 Admin Center → Users → Your Account
    • Ensure you have an active Power BI Pro or Free license assigned.

    2. Sign Out & Reauthenticate in Business Central

    • In Business Central, sign out and log back in using the same Microsoft Entra ID (Azure AD) account linked to Power BI.

    3. Manually Connect Power BI to Business Central

    • Open Power BI Service (https://app.powerbi.com)
    • Click Get Data → Services → Search for Dynamics 365 Business Central
    • Sign in and connect manually.

    4. Enable Power BI Embedding in Business Central

    • In BC, search for "Power BI Setup"
    • Ensure Power BI Embedded Experience is enabled.

    5. Clear Cache & Try in Incognito Mode

    • Clear browser cache/cookies and retry in Incognito Mode.

    6. Check Business Central Permissions

    • Ensure your BC user role has access to view Power BI reports (e.g., D365 POWER BI USER).

    7. Wait for Azure AD Sync

    • Sometimes, it takes up to 24 hours for license changes to sync properly.

    If the issue persists, try removing and re-adding the Power BI Service connection in Business Central. Let me know if you need further guidance! 🚀

     

    Regards,

    Dr. Gomathi S

  • CU07020849-0 Profile Picture
    CU07020849-0 9 on at
    Thank you very much! I learned a lot from you reply.
    Unfortunately we found that there are reported issues right now. Hope Microsoft will fix them soon. 
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,154 Most Valuable Professional on at

    Hi, good day
    I hope this can help you, and give you some hints.

    BI Pro License is no longer recognized in Business... - Microsoft Fabric Community

    Best Regards
    Gerardo

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,329 Super User 2025 Season 2 on at
    Hi, this is a known issue.
     
    Thanks
    ZHU

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