Checks not showing up in General Ledger

(0) Share

Report

Posted on by Community Member

We have a series of checks that show up in the Check Register report and in the Check Reconciliation report, but their amounts and reference numbers are not reflected in the General Ledger. What can cause a series of consecutive checks to not show up in the General Ledger but still exist in the system and get reported through the other reports?

*This post is locked for comments

All responses (2)

Answers (0)

Community Member on at

Like (0)

Report

RE: Checks not showing up in General Ledger

Elaine, I am going to submit a support ticket to do some screen sharing and use the SLA for response time. Hopefully you can help us there too. Thanks for the reply!
Community Member on at

Like (0)

Report

RE: Checks not showing up in General Ledger

Hi Casey,

The batch is not posted.

AP is updated when the batch is released. GL is updated when the batch is posted.

It could be a bad period to post or maybe the GL period is behind the AP period.