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335Issue: When attempting to apply a price simulation to a Sales quotation, a reason code and manager password needs to be captured in order to override the total discount applied to the order. The pop-up does not accept the employee number and commerce password as stored on the employee record.
Repro steps:
Go to Sales & Marketing > Sales quotations > All quotations
Select a quote in State - Created
Ensure there is one or more items on the sales quote
In the navigation panel click Quotation > Analysis > Price simulation
Click Yes on the pop-up
Create a new price simulation record
In the simulated prices tab, ad a new discount %. Ensure the new margin is more than 10%
Click the "Apply price simulation" button
There will be a pop-up to capture override details for the total discount
Select an override reason
Enter an operator ID and Password. The system gives you an error "invalid login"
I attempted the following user ID and password combinations and all failed:
- Employee ID and POS password
- User ID and Azure password
- Employee DI and Azure password
- User ID and POS password
Other investigations and config steps:
- Override permissions configured in the Retail module
- Employee has price override permissions:
- User has Sales Manager role:
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