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Customer Insights - Journeys forum

I am a support consultant.

Posted on by 5

Email failing during marketing campaign, how do you resolve such cases?

Any idea?

  • Community member Profile Picture
    Community member 270 on at
    RE: I am a support consultant.

    Please elaborate your issue like which application you`re using? What is the error code that you are able to see also share the application logs so that we might be able to figure it out.

    Regards,

    Akshay

  • Suggested answer
    RE: I am a support consultant.

    Hello,

    In the new form on UCI for the quick campaign we do not have the failure information yet in the excluded members subgrid. We are working on providing this information in an upcoming release.

  • Abhinav Sunku Profile Picture
    Abhinav Sunku 350 on at
    RE: I am a support consultant.

    Hello Taiye Edos,

    Thankyou for reaching out!!

    Could you please elaborate or explain more about the issue, so that we can investigate and help you on it.

    Best regards,

    Abhinav sunku.

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