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Live email messages

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Posted on by Microsoft Employee

We are using Dynamics to create various messages for our internal communications group, including a daily newsletter. Over the years there have been multiple users of Dynamics. During that time, almost none of the daily newsletter email messages has been stopped, deactivated or deleted. We do use journeys to schedule the newsletter so that it goes out on time, and those are stopped by the systems based on when you schedule the journey to stop.

However, email messages are never stopped or cleared out. We have live email messages that are several years old that will never be used again. Aren't these taking up room on the server? Is there any reason to keep live email messages after their journey has stopped, given that they will never be used again?

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    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Live email messages

    Hi Partner,

    Based on your description, Related journeys have stopped and these emails will never be used again.

    If so,there is really no need to keep it, you can choose to delete it to free up space.

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