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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / No costs associated to...
Microsoft Dynamics AX (Archived)

No costs associated to a posted timesheet

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Posted on by Community Member

Cost price for one of the user is not pulled through even after timesheets are approved and posted.

Checked her cost price in Projects>Setup>prices>costprice table and this employee does have the cost price.

I've also checked timesheets submitted by other users against the same project, they all have total cost amount in the voucher.

Just for this employee cost price is shown as 0 for all type of projects in hour transactions(Projects>Timesheets>All timesheets>Employee timesheet(posted)>Hour transactions>General tab>costprice/Total cost amount

Please advise

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  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Does AX actually create a timesheet voucher after the timesheet is posted?

    Can you see this behavior only for a specific employee or does it affect all?

    Best regards,

    Ludwig

  • Daxer Persson Profile Picture
    Daxer Persson 3,005 on at

    In the cost Price table I would look for other cost-lines that could be more detailed than the one line youre looking for at the employee.

    Or do you - on the cost line- possibly have e.g. a date in the future, or other which is different than other employees?

    On the employee setup, there is a "Use effective labor rate". Is this different than from other employees?

  • Suggested answer
    ZvikaR Profile Picture
    ZvikaR 184 on at

    You mentioned there is no "Cost - hour" associated with that worker (resource).

    1. Is there a cost associated with the role this user belongs to?

    2. Is that user employed by another legal entity, impacting where their cost price is picked up?

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig

    Yes, it does every time when a timesheet is approved and posted. I see it for all employees except for one.

    I ran atlas timesheet report and that is when I found out no costs are being calculated for that one resource. 

  • Community Member Profile Picture
    Community Member on at

    Thanks for your response.

    We do not associate costs to roles/positions. When we add a new worker record in the system, we go to Project management tab and add cost price to that worker. This set up works fine for all workers except for one.

  • Community Member Profile Picture
    Community Member on at

    Hi Daxer Perrson

    No, I do not tick "Use effective labor rate" in the cost price table. This worker has been set up just like others but just for this one cost price is showing as 0, cost price is effective from October but still, no costs are shown on January timesheets. Thanks

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi SowjanyaK,

    It is difficult to say why it does not properly work only for one single employee.

    Have you already tried comparing the employee's setup with those of others that work fine?

    It might be the case that some minor setup or parameter is missing or set differently.

    Can you do this comparison?

    Best regards,

    Ludwig

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Thanks for your speedy response Ludwig.

    I think I solved the mystery! This employee has a record in past workers form as she left the organization April last year and she joined our organization again June 2018 and HR issued a new employee ID. So our corporate systems accidentally linked her old record while creating user relations and hence why it did not pick up the cost price. This has been fixed now.

    I am waiting for her to submit a timesheet for this week to see the timesheet costs once it gets posted. I will keep you all posted.

    Thanks everyone.

  • Community Member Profile Picture
    Community Member on at

    Thank you, everyone.

    This issue has been fixed.

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