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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Issues with GP 2010 we...
Microsoft Dynamics GP (Archived)

Issues with GP 2010 web services installation

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Posted on by Community Member

We have been unable to get GP 2010 Web Services to create a IIS Web site as part of a new server install. We're installing on WS 2008R2/SQL 2008R2/IIS7 and it looks to proceed fine - runs the Configuration Wizard properly while creating all the objects. Just doesn't create any web sites that we can then access. The Dynamics GP Service Host service is running find and the Dynamics Security Console is installed. Anybody have any suggestions? We are also unable to get Workflow to install because of this.

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  • Steve Kubis Profile Picture
    Steve Kubis on at

    Web Services for Dynamics GP 2010 doesn't use IIS anymore. The Windows Communication Foundation (WCF) provides the HTTP access to the service. That's why you don't see any sites listed in IIS. You can still use a web browser to view the URL for the web services. (Look in the Web Services Installation and Administration Guide for details about doing this.)

    What is the error  you see that is preventing you from installing workflow?

  • Community Member Profile Picture
    Community Member on at

    Steve - appreciate the response. We now understand the underlying setup changes and each time we try to install it looks to proceed correctly. We just can't seem to get the service to respond to a URL call to check it. We select to use the SQL Security method versus ADAM - it builds a SQL database we call DynSecurity, it then asks to run the Wizard which successfully builds the objects. And the Web Service under add/remove is there and we see the two Administrative Menu options being added. The one thing we don't see is a Dynamics GP Host Service running under Services - it's just not there even though it say do you want to restart it after the install. Don't know if we have a bad install and trying to remove it isn't working but we have tried it a number of times.

  • Steve Kubis Profile Picture
    Steve Kubis on at

    The service is actually named "Microsoft Dynamics GP Service Host". I'm guessing the service is there, or you'd be getting other errors occurring whe the configuration wizard tries to start it.

    To verify that the service is running, just start the Security Administration console. The process of verifying that the web service is installed in found on page 28 of the Installation and Administration Guide. What happens when you try viewing the URL for the service? How abuot when you access the Dynamics Security Service through the administration console? Do you have actual errors reported?

    You also mentioned that trying to remove Web Services isn't working....what error do you get when you try to do that?

  • Community Member Profile Picture
    Community Member on at

    Steve - this is documentation related to the point were at that we can't get past.

    The name of the computer you want to install Web Services.

    • The port number used in the URL for the Dynamics GP Web service. The

    port number is the port the Web site is using. Typically, the port number is

    48620.

    • The port number used in the URL for the Microsoft Dynamics Security

    Admin Service. The port number is the port the Web site is using. Typically,

    the port number is 48621.

  • Steve Kubis Profile Picture
    Steve Kubis on at

    I'm going to have to assume you are referring to Workflow Installation documentation. (It's always easier for people to help in these forums when you provide as many details as possible.)

    You need to verify that Web Services is working before you try to install workflow. I my previous posting, I was asking about whether you went through the steps in the Web Services Installation and Administration Guide that explain how to verify that your Web Service installation was running properly. Did you do those steps?

    As for the Workflow installation, it is asking where the Web Services are installed. When you installed Web Services, it will have used port 48620 unless that port was in use. The chance of that port being used is almost 0%, so assume that 48620 is correct. The same is true for the security admin service on port 48621. Use those port numbers when you try to install workflow.

    Do you get errors when use those port numbers in the Workflow installer?

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Steve - as probably is the case in a lot of these situations, especially with us missing the web site not being there but we had tested the the site port before and got the right results within the browser we should have - we just didn't know that's what it was supposed to look like even when looking at page 28 in the manual and couldn't figure it out. So we were able to enter the ports and it then moved to want to create the web site. We picked the default but then it stops us with an error on the Domain, User Name and Password before it should extend the site and finish the install. We setup a unique Domain Admin Account and are pretty darn sure we have it all the correct settings but it keeps give us the error, invalid Domain Account.

    Given that we have a large presentation tomorrow, can't thank you enough.

  • Community Member Profile Picture
    Community Member on at

    Steve - just put in the pre-2000 domain name and it is continuing on.

  • Steve Kubis Profile Picture
    Steve Kubis on at

    If you continue to have issues, be sure to post which operating system you are installing on. Windows Server 2008 has more strict security rules, so that could be one of the issues you are encountering when you supply to domain and user name.

  • Community Member Profile Picture
    Community Member on at

    It took some doing, and eventually needed to setup a new web site to get it to work but it is now on. We are running on WS 2008 R2 and it did take using the Pre-2000 naming convention when trying to get past the Domain login account. Nothing like a hands on education.

    Thanks again

  • Bsaad Profile Picture
    Bsaad 1,520 on at

    Hi All,

    I'm having the same issue no websites on IIS for the web services (win 2008 R2/IIS7) I tried the suggested solutions but still can't figure out how this thing works.

    Please help.

    Thank you

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