I must be mising something here. After finding quite some posts about the subject tree I couldnt find the answer to this.
I can find where to edit the subject tree under service management to create subjects and child subjects for the subjet field on the case entitiy. But this not do the trick appearantly.
Now what I am looking for is the spot where I can edit my subject tree that I added as a field on a custom entity.
- Firstly I created a new 1:N to Entity A
- and on the form of Entity A I created a lookup to Subject.
- Created a child subject 1.1 and another parent subject 2 with a child 2.1
Now the subjet shows one subject on the Entity A form so appearantly it does not show the subject tree that I just altered under service management. So firstly I thought the edit subject function under service management would generically edit all the subject trees. But it doesnt and now I only have a field with subject that shows one option and I have no idea where to edit that particular subject tree.
Can anyone help me with this?
Thanks a million
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