Dynamics Community Forum Thread Details

Can't cancel from grid form after closing the form grid

I have a form that contains a grid. The user clicks an item in the grid and item opens a form. Everything is working great.

When the user enters data on a field a change event is trigger. The event does the following displays a Dialog, call Action Process and closes the form using Xrm.Page.ui.close(). The action process is updating a field on the entity. The logic is working great.

The problem that I am having is when the grid form is closed and I try to close the main form. The grid form re-display again. I have to keep clicking cancel several times before I am able to exit from the main form. Is there something that I need to clear?

               var displayMessage = "Are you sure you want to save the comment?\n\n **** If you select 'OK' the screen will close.";
                Xrm.Utility.confirmDialog(displayMessage,
                    function () {
                        setTimeout(function () {
                            if (templateTypeMode.text != "") {
                                var caseId = Xrm.Page.getAttribute("new_caseid").getValue()[0].id.replace(/{/g, "").replace(/}/g, "");
                                var caseDataSheetTemplateId = Xrm.Page.data.entity.getId().replace(/{/g, "").replace(/}/g, "");

                                var new_datatracking = {
                                    "new_caseid": caseId,
                                    "new_casedatasheettemplateid": caseDataSheetTemplateId.toString(),
                                    "new_templatetypemode": templateTypeMode.value.toString(),
                                    "new_reasonid": reasonId,
                                    "new_comment": comment.toString()
                                };

                                callCaseActionPlugin(new_datatracking);

                                setTimeout(function () {
                                    alert("Comment has been save!");

                                    Xrm.Page.ui.close();
                                }, 3000);
                            }
                        }, 10);
                    },


                function () {
                    setTimeout(function () {
                    }, 10);
                }
                );

switch (type) { case "Grid": If working from a grid I needs to use Xrm.Utility.openEntityForm(entityName, entityId); break; case "View": If working from a view I need to use Xrm.Page.data.entity.save("saveandclose"); break; }

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