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Hi
I have a form that contains a grid. The user clicks an item in the grid and item opens a form. Everything is working great.
When the user enters data on a field a change event is trigger. The event does the following displays a Dialog, call Action Process and closes the form using Xrm.Page.ui.close(). The action process is updating a field on the entity. The logic is working great.
The problem that I am having is when the grid form is closed and I try to close the main form. The grid form re-display again. I have to keep clicking cancel several times before I am able to exit from the main form. Is there something that I need to clear?
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Report var displayMessage = "Are you sure you want to save the comment?\n\n **** If you select 'OK' the screen will close.";
Xrm.Utility.confirmDialog(displayMessage,
function () {
setTimeout(function () {
if (templateTypeMode.text != "") {
var caseId = Xrm.Page.getAttribute("new_caseid").getValue()[0].id.replace(/{/g, "").replace(/}/g, "");
var caseDataSheetTemplateId = Xrm.Page.data.entity.getId().replace(/{/g, "").replace(/}/g, "");
var new_datatracking = {
"new_caseid": caseId,
"new_casedatasheettemplateid": caseDataSheetTemplateId.toString(),
"new_templatetypemode": templateTypeMode.value.toString(),
"new_reasonid": reasonId,
"new_comment": comment.toString()
};
callCaseActionPlugin(new_datatracking);
setTimeout(function () {
alert("Comment has been save!");
Xrm.Page.ui.close();
}, 3000);
}
}, 10);
},
function () {
setTimeout(function () {
}, 10);
}
);
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I have the same question (0)Fixed my issue:
Needed to change my logic to handle 2 conditions.
All responses (
Answers (
switch (type) {
case "Grid":
If working from a grid I needs to use
Xrm.Utility.openEntityForm(entityName, entityId);
break;
case "View":
If working from a view I need to use
Xrm.Page.data.entity.save("saveandclose");
break;
}
