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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Show Attachment Size M...
Microsoft Dynamics CRM (Archived)

Show Attachment Size Message In CRM Email

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Posted on by SamCRM1 247

We have a CRM application and users can send emails from it. We want to show a warning message to user if the total size of the attachments they are attaching increases more than 20 MB.

For example, if they attach two files of 10 MB then the total becomes 20 MB and if they try to attach more files, I want to show them the error message or want to stop them some how. I tried setting email attach size to 20 MB under the System Setting but it didn't work. It stops the user from attaching file bigger than 20 MB, but user can attach several files of size less than 20 MB. 

Is there a way to show the message to user that total attach size should be less than 20 MB?

Thank you so much for your help. 

S

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  • Suggested answer
    Rohtash Profile Picture
    Rohtash 10 on at
    RE: Show Attachment Size Message In CRM Email

    How did you do it,please suggest your code.

  • Suggested answer
    Rohtash Profile Picture
    Rohtash 10 on at
    RE: Show Attachment Size Message In CRM Email

    Please give your code , as i am new to plugin and urgently need the code

  • SamCRM1 Profile Picture
    SamCRM1 247 on at
    RE: Show Attachment Size Message In CRM Email

    Hello, thank you so much. I was able to solve the problem using plugin.

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Show Attachment Size Message In CRM Email

    Hi

    I have implemented something similar.

    1) Create a plugin on Email entity on stage 20 of Send message (PreEmailSend)
    2) Inside the plugin you would get the Email Guid ((Guid)context.InputParameters["EmailId"])
    3) Using the email guid (objectid equal emailGuid), get the attachment size(filesize is the logicalname) from activitymimeattachment entity
    4) If the total size exceeds your limit, throw InvalidPluginExecutionException

    Note that user get the message only when user click the Send button.

    Thanks,

    Charmis

  • Verified answer
    ashlega Profile Picture
    ashlega 34,477 on at
    RE: Show Attachment Size Message In CRM Email

    The easiest might be to create a plugin which, on create of attachment, would calculate the total size of all attachments for the parent email, and, if it's more than 20Mb, would throw an error

  • Suggested answer
    jestuder Profile Picture
    jestuder 158 on at
    RE: Show Attachment Size Message In CRM Email

    Are they attaching these directly in CRM or via Outlook?  The reason I ask is CRM attachment size is limited in the system settings.  Unless you changed that to 20MB, you won't be able to attach that size of a file in CRM.  If it is via outlook, then I believe that is a setting you can set within the exchange server itself.

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