You’re offline. This is a read only version of the page.
760
Hi,
Is there a way the external users( no license) can view the list of products and in other entities as well in portal even if they dont have license in dynamics 365
*This post is locked for comments
If the product is presented in CRM, it should have displayed on Portal too.
Did you enable proper entity permissions on Product entity?
Also, Set CustomerSupport/CaseEntitlementEnabled Portal Site Setting to true.
Hope it helps.
Hi Arpit,
I tried that but the records are not displayed only the columns
Hi,
Can you please further explain. I'm already the portal admin and crm admin but still I cannot view the products inside the crm
Hi Jane,
Dynamics 365 Portal Users are the CRM Contacts not the CRM Users. Though CRM users can also access it irrespective of any license.
It is same like you access any public website or portal like Amazon, where you don't need to have license in order to access the products and other informations.
So if you want to show the Product List, you can use the Entity List feature of the Portal.
Hope it helps.
Mark this as answer, If it helps
-Arpit
Yes ,portal users are not license user in Dynamics, They could be simple contacts in CRM and can see data which is exposed to them based on the entity permissions and their web roles.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (