I have just joined a company where they have gone from SAP to NAV. The new system is extremely slow so it takes up to 30 minutes to make one Purchase Order in the system. When approving a PO it takes up to one minute between every click. As you can imagine this is a nightmare and my whole organization is ready to throw the system in the bin. I do believe there is something wrong, either with our software or our hardware and set up with our servers. But the people responsible for purchasing the system just tells me because there are so many users. We are a total of 130 people in the company and I estimate that approx half are using NAV frequently.
I have watched tutorials on YouTube where there is no delay when clicking the different menus.
My questions are:
Should we just accept that the system should be this slow?
Is there is an easy way to analyse our set up to see what the problem is?
Thanks / Jonas