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Customer experience | Sales, Customer Insights,...

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Doubts in the integration between Dynamics 365 FO and Dynamcis 365 Maketing

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Posted on by vcamposp

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Hi,

If we want to make the connection between D365 Finance and Operations and D365 Marketing, can we integrate all the entities of D365FO or only the customer and contact entity?

This integration allows for custom, in other words, non-standard system fields?

Thanks in advance!

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AyushJain Microsoft Employee on at

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Hi there,

Yes you can connect F&O data with D365 apps including Marketing by enabling Dual-write. The documentation page has a lost of concepts you can map between F&O and other D365 apps (via CDS). For example, all the customer-related entities can be mapped as per this documentation.

For your second question - yes you can also customize the mappings when the OOB mappings aren't sufficient

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vcamposp 50 on at

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Thank you!

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