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we have to configure a CPOS in Microsoft managed D365FO environment (Tier 1). We have done this multiple times successful in our own Tier1 environments.
But in this case we are not able to activate the CPOS, don't know why.
Activation says:
DA2010 - Your device can't find the channel configuration in the channel database. This might be due to one or more of the following reasons.
The channel data group is not valid or is missing entries for the targeted channel database;
The channel was not published;
Channel related data was not completely synced to the channel database.
Event Log has this recorded:
- <EventData>
<Data Name="correlationId">{502E47DC-5042-4A66-877F-74802C63F0E3}</Data>
<Data Name="ex">Microsoft.Dynamics.Commerce.Runtime.ConfigurationException: No channel configuration was found. Please verify that if the channel is created and published in AX, channel data group has been set correctly and channel related data has been completely synced to the channel database. at Microsoft.Dynamics.Commerce.Runtime.DataServices.Common.ChannelDataService.GetChannelConfiguration(GetChannelConfigurationDataRequest request) at Microsoft.Dynamics.Commerce.Runtime.DataServices.Common.ChannelDataService.Execute(Request request) at Microsoft.Dynamics.Commerce.Runtime.CommerceRuntime.Execute[TResponse](Request request, RequestContext context, IRequestHandler handler, Boolean skipRequestTriggers)</Data>
<Data Name="exceptionType">Microsoft.Dynamics.Commerce.Runtime.ConfigurationException</Data>
<Data Name="errorResourceId">Microsoft_Dynamics_Commerce_Runtime_InvalidChannelConfiguration</Data>
<Data Name="handlerTypeName">Microsoft.Dynamics.Commerce.Runtime.DataServices.Common.ChannelDataService</Data>
<Data Name="requestTypeName">Microsoft.Dynamics.Commerce.Runtime.DataServices.Messages.GetChannelConfigurationDataRequest</Data>
<Data Name="unscrubbedException" />
</EventData>
Any Ideas?
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