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Microsoft Dynamics CRM (Archived)

Synching Exchange Public Folders with CRM server-side sync

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Posted on by 335

Does anyone have any experience synching Exchange public folders with CRM?

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  • Suggested answer
    Gus Gonzalez Profile Picture
    27,113 on at

    Server Side Sync does not provide public folder synchronization:

    www.microsoft.com/.../email-processing-through-server-side-synchronization.aspx

    What server-side synchronization provides

    If you're an administrator, you can use server-side synchronization to:

    Enable incoming and outgoing email for users and queues (through personal mailboxes).

    Monitor and report errors regarding email to users and email server profile owners.

    Enable contacts, tasks, and appointment synchronization from Exchange.

  • Audrey Blair Profile Picture
    335 on at

    Thanks for the reply, but this doesn't address whether sync can happen with public folders ... unless I'm missing something. The public folder database and structure is different than personal folders and are handled differently by Exchange.

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