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Microsoft Dynamics GP (Archived)

safe pay?

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Posted on by 2,035

Where is safe pay located?  I'm choosing tools/routines/financial/safe pay   and it is not there.  Does something need to be done first?  We're on GP 2010

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  • Community Member Profile Picture
    on at
    RE: safe pay?

    HI Mahmoud,

    I have install Safe Pay in Dynamics GP 2013 (12.00.1574.000) , now I can't logon to Dynamics GP, after installation I run the Dynamics Utilities and it stuck on this screen, I only have option to cancel it. It was working fine before Installing Safe Pay. I have tried to restore the database on our Test Environment and try it but it is not working at all.

    Let me know if you need more information.

    Error from Dynamics GP Utilities

    Your Current SQL Server is not a supported Version.
    Req: Microsoft SQL Server 8.0

    Act: Microsoft SQL Server 2014 (SP2-CU4)

  • Verified answer
    Mahmoud Saadi Profile Picture
    32,738 on at
    RE: safe pay?

    Control Panel > Under Programs(Uninstall a Program) > On the list of Programs choose Microsoft Dynamics GP > Click on Change > Add/Remove Feature > you will see the screen above

  • deanne917 Profile Picture
    2,035 on at
    RE: safe pay?

    ???  The screen you show above is not in control panel.  

    Does anyone else have a better answer?

  • Mahmoud Saadi Profile Picture
    32,738 on at
    RE: safe pay?

    It would be the same.

    Your feedback is highly appreciated.

  • deanne917 Profile Picture
    2,035 on at
    RE: safe pay?

    You're showing GP 2013 - what about 2010?

  • Suggested answer
    Mahmoud Saadi Profile Picture
    32,738 on at
    RE: safe pay?

    The path is totally correct, you might have not got it installed though as it is part of the eBanking in Dynamics GP.

    Go to Control Panel, on Add/Remove programs click on Microsoft Dynamics GP. Check the "Safe Pay" as shown below, Once the below feature is installed, you will get the screens metioned.

  • deanne917 Profile Picture
    2,035 on at
    RE: safe pay?

    I'm the new GP admin - don't see it on the list at all - do I have to get our partner to install it?  I was under the impression that this was in process before I arrived.....

  • Community Member Profile Picture
    on at
    RE: safe pay?

    It could be that it is not installed.  You can confirm this by going to Tools>Customize>Customization Status.  If you don't see Safe Pay in the list it is not installed and you need to make sure to install it on each workstation.  If it is in the list, you need to verify you have appropriate security to access it.

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