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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Unable to Activate Pen...
Microsoft Dynamics 365 | Integration, Dataverse...
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Unable to Activate Pending Costs due to 'Voucher Already used' Error

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Posted on by Community Member

We are rolling the pending costs for the year, but when we go to Activate them we receive a 'Voucher Already Used error'. What's strange is I am able to activate the pending prices manually, but not in large chunks. 

This feels like a Number Sequence issue.  thought i found the number sequence that is being used and i did the Manual Clean up but i dont think it did anything. 

Has anyone else run into this? It feels like it must be something obvious but I'm struggling. 

Thanks for the help, 

Kailey 

  • MATTGUO Profile Picture
    MATTGUO 22,353 Moderator on at

    Hi Kailey,

    What specific product are you using?

    Could you give more details about your operation? It's better to show some screenshots.

  • Community Member Profile Picture
    Community Member on at

    Thank you for the quick response. We are using Dynamics 365 Finance/Supply Chain Management 10.0.12. 

    We are following the same process we did earlier this year, but now are receiving this error. From Cost Management > Cost Version > Calculation: Then we run a cost calculation for a large group of items. From there, once we've verified they're correct, we select all the rows, and click Activate. 

    That is when we receive the below error:

    pastedimage1601047525431v1.png

    We are often able to activate the rows one by one, but get this error when doing it in a large group. 

    This seems like it should be a simply number sequence issue but i am not able to resolve it. 

    Any help would be greatly appreciated. Please let me know if you need any more information. 

    Thanks, 

    Kailey

  • Junaid Idrees Profile Picture
    Junaid Idrees 2 on at

    Hi acunicode,

    Did you tried to activate for single product and check if you are still getting the same message? Seems numbering sequence stuck issue.

  • Community Member Profile Picture
    Community Member on at

    Good Morning, 
    I agree. Yes I've tried individually and indeed it works. Its only when we do large groups of items that we get the message. 

    How can we fix this?

    Thanks,

    Kailey

  • Community Member Profile Picture
    Community Member on at

    How do I identify which number sequence is being used? 

    Thanks for the help. 

    Kailey 

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