Unable to Activate Pending Costs due to 'Voucher Already used' Error

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Posted on by Community Member

We are rolling the pending costs for the year, but when we go to Activate them we receive a 'Voucher Already Used error'. What's strange is I am able to activate the pending prices manually, but not in large chunks.

This feels like a Number Sequence issue. thought i found the number sequence that is being used and i did the Manual Clean up but i dont think it did anything.

Has anyone else run into this? It feels like it must be something obvious but I'm struggling.

Thanks for the help,

Kailey

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MATTGUO 22,349 Moderator on at

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Hi Kailey,

What specific product are you using?

Could you give more details about your operation? It's better to show some screenshots.
Community Member on at

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Thank you for the quick response. We are using Dynamics 365 Finance/Supply Chain Management 10.0.12.

We are following the same process we did earlier this year, but now are receiving this error. From Cost Management > Cost Version > Calculation: Then we run a cost calculation for a large group of items. From there, once we've verified they're correct, we select all the rows, and click Activate.

That is when we receive the below error:

We are often able to activate the rows one by one, but get this error when doing it in a large group.

This seems like it should be a simply number sequence issue but i am not able to resolve it.

Any help would be greatly appreciated. Please let me know if you need any more information.

Thanks,

Kailey
Junaid Idrees on at

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Hi acunicode,

Did you tried to activate for single product and check if you are still getting the same message? Seems numbering sequence stuck issue.
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Good Morning,
I agree. Yes I've tried individually and indeed it works. Its only when we do large groups of items that we get the message.

How can we fix this?

Thanks,

Kailey
Community Member on at

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How do I identify which number sequence is being used?

Thanks for the help.

Kailey