Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Power Automate Runs 2x on SLA KPI Instance Record Status Change

(0) ShareShare
ReportReport
Posted on by 75

Community,

I have a cloud flow that runs on status change of SLA KPI Instance records. What I’m finding is that when the status changes to Nearing Noncompliance, the flow is triggered 2x 2-3ms apart. When the status changes to Noncompliant the flow is only triggered once as expected.

I tried turning on auditing to see if the status is actually changing, but the field definition says it can’t be audited.

Has anyone experienced any issues with flows and SLA KPI Instance records running multiple times?

Any help is appreciated, thank you.

Jim

  • Community member Profile Picture
    14 on at
    Power Automate Runs 2x on SLA KPI Instance Record Status Change
    Hi Jim,
     
    You can go to Power Apps Maker Portal and check if the table SLA KPI Instance is being used in multiple flow.
     
    This way you can find if there are 2 conflicting flows that are using table with same condition for further troubleshooting.
     
     
    Regards,
    Narayan

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Jonas ”Jones” Melgaard – Community Spotlight

We are honored to recognize Jonas "Jones" Melgaard as our April 2025…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 294,060 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 232,858 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans