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Microsoft Dynamics CRM (Archived)

Update SSL Certificate for Dynamics 365 Portal

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Posted on by Steven O'Neill 575

We installed a 1 year certificate in 2017 for a Dynamics 365 Portal and we just purchased a 2 year certificate (from the same authority) and I'd like to install this into the Manage SSL Certificates in the Portal set-up area but whenever I choose the PFX file to upload and add our password the screen merely acts like its doing something (for a few seconds); refreshes and nothing has been uploaded.

Is there a particular process to adding a new certificate that I'm unaware of? Do we need to remove the existing certificate or do we think there may be an issue with the certificate and I need to go back to the suppliers?

Thanx for any advice.

Steven

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  • Steven O'Neill Profile Picture
    Steven O'Neill 575 on at
    RE: Update SSL Certificate for Dynamics 365 Portal

    Hi James

    We had purchased our certificate through SSL247 and there was an issue with the certificate creation so they reissued and all was fine second time around.

    We never created the CSR but had SSL 247 do this for us but I like the method mentioned by Aric and we'll be using that DigiCert software for this from now on.

    Hope that helps

    Steven

  • Verified answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Update SSL Certificate for Dynamics 365 Portal

    Hopefully this link will help you out:

    crmhub.blogspot.com/.../how-to-set-up-custom-domain-of-d365-portal.html

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update SSL Certificate for Dynamics 365 Portal

    Hi Steven,

    How do I get the CSR in order for comodo to generate the certificate?

    Thanks

    James

  • Tino Rabe Profile Picture
    Tino Rabe 650 on at
    RE: Update SSL Certificate for Dynamics 365 Portal

    +1

    I am also interested in the correct process of provisioning the certificate.

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