web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

New Admin

(0) ShareShare
ReportReport
Posted on by
Good Morning,
 
I wanted to ask, if there was a preferred learning path, or some training that I could take to become a D365 Administrator?
I have never used D365 but have been a Admin for another CRM for 14 years, so I understand relational databases, but D365 seems like a foreign language to me.
What is the best way to learn how to be a D365 Admin?
What training should I take?
Are there any free courses or videos I can use to help?
 
Thanks in Advance,
Shawn
I have the same question (0)
  • Suggested answer
    Richard Magee Profile Picture
    66 on at
    New Admin
    Check out learn.microsoft.com and explore the Dynamics 365 CE learning paths.   The Fundamentals exam below is always a good place to start!   If you haven't already, create a trial org and start playing around.   Look for shadowing opportunities with an experienced D365 admin.  Get a mentor. Get on a project as an entry-level resource where you will learn.  There are excellent learning opportunities online.  
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 183

#2
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 116

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 75 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans