web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Mode of Delivery Error
Finance | Project Operations, Human Resources, ...
Suggested Answer

Mode of Delivery Error

(0) ShareShare
ReportReport
Posted on by microsofthelp123
Can someone help me troubleshoot this error:
Mode of delivery is not valid for Item number 'xxxxxxxxx'
I've completed all necessary set up with Call Center users and org hierarchy. Any help would be great!
I have the same question (0)
  • Suggested answer
    Satish Panwar Profile Picture
    Satish Panwar 14,673 Moderator on at

    Please take a look at link below, it details the steps. There are lot of small small setup that needs to be completed before you can use that MOD with item.

    guyterry.wordpress.com/.../

  • qianwang Profile Picture
    qianwang 7,168 on at

    Hi microsofthelp123,

    Did you try solution in below post?

    community.dynamics.com/.../mode-of-delivery-not-valid-for-item-xxx

    Regards,

    QianQW

  • microsofthelp123 Profile Picture
    microsofthelp123 on at

    I've tried both of these answers and the result remains the same. 

  • Suggested answer
    ToddB Profile Picture
    ToddB Microsoft Employee on at

    HI microsofthelp123,

    Sorry for the delay, but I just saw this thread.

    I would recommend checking to make sure the mode of delivery was added to the call center; and process delivery modes was run.

    Please let me know if this helps.

    Todd

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 689

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 606 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 356

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP
License usage reporting (in-app and PPAC) with Entra dynamic groups

Product updates

Dynamics 365 release plans