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Voucher Entry with Payment released and canceled by user, payment batch not created

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Posted on by Community Member Microsoft Employee

Hello,

A multi-voucher batch (batch 1) was entered in Voucher and Adjustment Entry with payments entered in the Manual Check tab.

Upon release, the process was cancelled by the user resulting in posted vouchers, and no manual check batch created.

Looking at SQL table APDOC for batch 1, I see the payment records marked with a APDOC.Status = T and DocTyp = VC.

How can I correct this problem? The vouchers appear on the Aging report and can be selected for payment BUT we cannot use the manual check numbers as assigned where APDOC.Status = T for batch 1.

Is it safe to delete the APDOC.Status = T, DocType = VC lines in APDOC and then create a separate manual check entry for the payments?

What is the best solution to this problem?

Cordially,

Melanie

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Carolyn Kolpien on at

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RE: Voucher Entry with Payment released and canceled by user, payment batch not created

Hi Melanie,

Yes - your suggested solution is the best option. Clean up the voucher batch so that only the released vouchers are included. Check the APtran table as well for the voucher batch to make sure it only contains records for the released vouchers. Then enter a separate manual check batch to pay the vouchers.

This issue has been corrected in SL 2011 when the cancel button is hit during release of the voucher batch. If the cancel button is hit, the system will go ahead and create the manual check batch. It will have a status of B and the user can find it in the Release AP Batches screen.